Tell us the basics and what you’d like to talk about. The first response comes from a senior billing lead, not a sales rep. If we’re a fit, we’ll say so. If we’re not, we’ll tell you that too.
01
Not an SDR. Not a chatbot. Someone who has actually run billing for practices like yours reviews what you sent and decides if we’re a sensible fit.
02
If we think we can help, we reply with a few times to talk. If your needs don’t match what we do well, we’ll tell you that and point you somewhere better.
03
A working conversation about your practice. What’s working, what isn’t, and what we’d actually change. You leave with answers either way.
The more context you give in your note, the more useful our first reply will be. A few things that genuinely help:
If you’re switching billers
Your specialty, current monthly collections, current AR days, and what specifically isn’t working. We can usually tell within ten minutes whether the problem is fixable or systemic.
If you want an audit
Your specialty and approximate annual revenue. We’ll quote a flat fee for a written audit and an estimate of what we typically find. No obligation to switch billers afterward.
If you’re just researching
Say so. We’d rather have a 15-minute conversation than mail you a sales packet. Ask whatever questions are on your mind — we’ll answer them straight.